No, we are an online business only.
• kids: 52cm (adjustable)
• youth to adult: 58cm (adjustable)
Our hats can be adjusted to 4cm smaller or larger.
Unfortunately, we are unable to change orders once they have been paid and processed.
Yes, we do on any order over $60.00.
We accept cards including Visa and MasterCard. We also accept PayPal.
Not yet but we hope to have it available very soon.
Flat rate Shipping: $9.00 (Tracked)
Express Shipping: $13.00 (Tracked)
Free Shipping on all orders over $60.00.
Each order is packaged in a box for extra protection.
Not at this stage, possibly in the near future.
We aim to process orders within 24 hours of being received. During sales and busy times (special events) shipping timeframes may slightly vary but we will always do our best to ensure a speedy delivery.
Yes, once your order has been shipped you will be provided with a tracking number via email through Australia Post.
We ship all orders through Australia Post.
We do not accept any responsibility if your order is damaged, stolen or lost in transit once it has left our warehouse.
EXCHANGES & RETURNS
No, we do not.
Yes, when goods are faulty or damaged.
We do not offer an exchange, refund or replacement after 14 days of receiving your item.
No, we do not.
No, the customer is responsible for all shipping costs when purchasing and also if returning an item.
Any further questions, please contact us at Times 5 via our contact information.